Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 26, 2023 - 09:00 CEST
Scheduled
Dear Valued Client,
We hope this message finds you well. We are reaching out to inform you about an upcoming scheduled system upgrade that will enhance the performance and security of our infrastructure.
Date and Time: The maintenance window is scheduled for 26/05/2023 from 07:00 to 09:00 UTC. During this period, our team will be diligently working to implement the necessary improvements.
Purpose of the Upgrade: The purpose of this upgrade is to enhance the performance and security of our infrastructure, ensuring a reliable and resilient environment.
Expected Impact: While we have taken every precaution to minimize disruption, some services may experience temporary unavailability or reduced performance during the maintenance window. Our team will be working diligently to complete the upgrade as quickly as possible and restore normal operations.
Action Required: We kindly request that you take the following actions: Notify your team members about the scheduled maintenance and its potential impact on your operations. If necessary, plan your activities accordingly to minimize any inconvenience during the specified maintenance window. If you encounter any issues after the maintenance is completed, please don't hesitate to contact our support team for prompt assistance.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and support as we work to improve our services. Our team will be closely monitoring the upgrade process to ensure everything runs smoothly.
If you have any questions or concerns regarding this scheduled system upgrade, please feel free to reach out to our dedicated support team at hello@gjirafa.tech.
Thank you for your cooperation.
Best regards, Gjirafatech Infrastructure Team
Posted May 25, 2023 - 14:33 CEST
This scheduled maintenance affected: VP Apps (Web platform, OTT API availability, OTT Content Management Dashboard), Captain (Admin, Encoder), and VP Player (Transcoding & Processing, Content Management API, Content Management Dashboard).