Issues with Login Functionality on some Products

Incident Report for GjirafaTech

Resolved

This issue has been resolved, and the log-in functionality for all products is working as expected. The log-in issue has impacted only users who were trying to log in to the administration panel of some products during the specific interval.

Posted Dec 01, 2023 - 18:10 CET

Identified

We have identified the issue and are working on a resolution.

Posted Dec 01, 2023 - 17:58 CET

Investigating

We are aware of an issue that is preventing users from logging in to some Products. We are investigating the issue and will provide updates as they are delivered by the engineering team.

Posted Dec 01, 2023 - 17:00 CET

This incident affected: Porta (Core services, Admin Dashboard).